Weblocs terms and conditions
Summary:
We’ll always do our best to fulfill your needs and meet your expectations, but it’s important to have things written down so that we both know what’s what, who should do what and when, and what will happen if something goes wrong. In this contract you won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into signing something that you might later regret. What we do want is what’s best for both parties, now and in the future.
Weblocs website BUILD terms and conditions
Please view these T&Cs if you are placing a website design order with us. Any work conducted by us is subject to these conditions.
IN SHORT:
You (NAME PROVIDED) of/or (COMPANY NAME PROVIDED), located at (ADDRESS PROVIDED) (“You”) are hiring us BLOCS (“We or Us”) to:
Design, develop and maintain, a web site including at least:
1. Secure Domain name
2. Mobile friendly design
3. Up to 5 menu items
4. Stock or Custom images
5. Google Maps
6. Social "like" boxes
7. Custom Colours
8. Image Gallery
9. 1 edit per month
10. Terms and Conditions Page
11. Cookie Policy Pop Up
12. Privacy Policy Page
13. GDPR Compliant
For the estimated on going monthly payment (starting from £29.99pm) which you setup and agreed to, as a subscription via Stripe or Paypal to us.
You will pay us this subscription based on a minimum term of 2 years or 24 payments*
*Previously a term of 3 years from 01/01/2020 to 06/12/2020 then a term of 1 year until 21/09/2021 when the term was updated to 2 years.
A BIT MORE IN DEPTH:
What do both parties agree to?
You: You have the authority to enter into this contract on behalf of yourself, your company or your organisation.
You’ll give us the assets and information we need to complete the project. You’ll do this when we ask and provide it in the formats we ask for.
You’ll review our work, provide feedback and approval, or any edit requests within 24 hours of delivery of initial design.
Edit requests to the website outside of the 24 hours will be counted against you monthly quota of edit requests.
Deadlines work two ways, so you’ll also be bound by dates we set together outside of this contract. You also agree to stick to the payment schedule set out by this contract.
If a website build is delayed due to us waiting on items/content/clarification from you, then the monthly payment will still be due as per this contract, regardless as to whether the website is live or not. No refunds will be given for time in which the website is offline.
If after 6 months from the date of purchase the website is not live due to delays in providing content, lack of communication or any other reason caused by the customer; we reserve the right to end the contract. In these circumstances no refund will be given for any payments but additional payment may still be owed for the work hours conducted at a rate of £40 per hour.
Packages: We have a number of website packages for different industries, each with a different monthly subscription cost, reflective of the features provided. The cost of the package you choose remains the same regardless if all features included with the package are used, and once agreed to the package cannot be changed until the contract period is completed.
Websites package feature lists can be found on the following websites:
www.websitesforholidayhomes.co.uk
Monthly Edits will be supplied by you in the form of a single email to update@weblocs.co.uk - all edits required for the month must be included, with ample description in a single email, additional emails will count as additional edits and charged accordingly.
Each package allows 1 edit every month totalling 1 hour of design time, this can be any number of changes as long as they are included in a single email and do not require more than 1 hour to complete.
Edits include changes to existing content such as changing images, or text.
Edits do not include adding sections, elements or structural changes - these changes will be charged at £40 per hour.
Edits to your website should be completed within 72 hours of request, any delay to this time will be communicated to you.
Design
We create look-and-feel designs, and flexible layouts that adapt to the capabilities of many devices and screen sizes.
You’ll have plenty of opportunities to review our work and provide feedback.
If, at any stage, you change your mind about what you want to be delivered and are not happy with the direction our work is taking you’ll pay us in full for the time we’ve spent working, plus the fees set out in this contract and terminate this agreement.
Website Content
It is your responsibility to provide 100% of the content for your website, unless otherwise agreed between us in writing.
Text content
We are not responsible for creating text or images for your website, we do however provide, copywriting and editing services.
We do not except any responsibility or liability for any errors (or delays this may cause) in the content we provide.
Graphics and photographs
You should supply any photographs in a high resolution digital format. If you choose stock photographs, we suggest you allow us to choose from our stock libraries.
Technical support
We’re not a website hosting company, domains are provided by 1&1 and hosting is provided by Strikingly. Support for either service will be provided by them, and facilitated by us. We are therefore bound by their time frames and terms accordingly.
Search engine optimisation (SEO)
We don’t guarantee improvements to your website’s search engine ranking, but the web pages that we develop are accessible to search engines.
Website "hand-over"
We give ample time for you to view the website in its "demo" state and make changes as you see fit. At this time we urge you to test every element of the website, it's functionality and that the content is error free. Before going "public" with your website on the chosen domain we will seek your confirmation that everything is OK - by confirming this your are confirming that you have checked the website in it's entirety and that there are no errors.
THE LEGAL STUFF:
Us: We have the experience and ability to do everything we’ve agreed with you and we’ll do it all in a professional and timely manner. We’ll endeavour to meet every deadline that’s set and on top of that we'll maintain the confidentiality of everything you give us.
We’ll carry out our work in accordance with good industry practice and at the standard expected from a suitably qualified person with relevant experience.
That said, we can’t guarantee that our work will be error-free and so we can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them.
Your liability to us will also be limited to the amount of fees payable under this contract and you won’t be liable to us or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if we’ve advised you of them.
Finally, if any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.
Intellectual property rights
Just to be clear, “Intellectual property rights” means all patents, rights to inventions, copyright (including rights in software) and related rights, trademarks, service marks, get up and trade names, internet domain names, rights to goodwill or to sue for passing off, rights in designs, database rights, rights in confidential information (including know-how) and any other intellectual property rights, in each case whether registered or unregistered and including all applications (or rights to apply) for, and renewals or extensions of, such rights and all similar or equivalent rights or forms of protection which subsist or shall subsist now or in the future in any part of the world.
First, you guarantee that all elements of text, images or other artwork you provide are either owned by your good selves, or that you’ve permission to use them. When you provide text, images or other artwork to us, you agree to protect us from any claim by a third party that we’re using their intellectual property.
We guarantee that all elements of the work we deliver to you are either owned by us or we’ve obtained permission to provide them to you. When we provide text, images or other artwork to you, we agree to protect you from any claim by a third party that you’re using their intellectual property.
The website we design for you will remain our property, as will the visual elements that we create for it, and the domain name. You own all intellectual property rights of text, images, data and domain names that you provided, unless someone else owns them.
We’ll own any intellectual property rights we’ve developed prior to, or developed separately from this project and not paid for by you. We’ll own the unique combination of these elements that constitutes a complete design and we’ll license its use to you, exclusively and in perpetuity for this project only, unless we agree otherwise.
Domain name purchase and transfer
We purchase the domain name you request, and it remains our property until such time that you choose to purchase it from us. Provided your contract has been fulfilled, payments are up-to-date and that this contract hasn’t been terminated; domain names can be purchased from us for £75 or the current market value + 10%, whichever is greater.
If you provide us a domain name already owned by yourself, we will arrange the transfer our end for a fee of £20, plus any yearly domain fees we incur in excess of £15. This domain remains your property for the length of your contract. Following the completion of our contract and full up to date payment, you may request the transfer of this domain back to you, for a fee of £20.
Displaying our work
We love to show off our work, so we reserve the right to display all aspects of our creative work, including sketches, work-in-progress designs and the completed project on our portfolio and in articles on websites, in magazine articles and in books.
PAYING US:
We’re sure you understand how important it is as a small business that you pay us on time. As we’re also sure you’ll want to stay friends, you agree to stick tight to the following payment schedule.
Payment details
We issue invoices via PayPal and Stripe Subscription electronically each month, it is your responsibility to ensure that the correct payments are made.
Any problems with the transfer of funds must be corrected by you.
Failure to pay the monthly amount will result in the website being taken offline, a £40 admin charge + the outstanding monthly fee will need to be paid before the site is brought back online.
After 3 unsuccessful attempts to retake the payment are made, this contract will be terminated, and all remaining fees will be due immediately.
Any change to the monthly fee will be notified to you 2 months in advance.
You agree to pay all charges associated with international transfers of funds.
COUPON CODES AND DISCOUNTS:
Unless stated in advertisement or previously discussed with us, coupon codes and/or discount codes are only valid for 12 months unless stated otherwise. After this time the payment amount will return to the full regular amount for that package at that time.
CONTRACT TERM, CANCELLATION & REFUNDS:
This contract shall be for a minimum term of 2 years or 24 payments from purchase date. Either you or us can end the contract by giving at least 30 days’ notice in writing to the other party to expire at the end of the contract period.
Additionally any Add-on Purchases made for your website will remain active on your website for, and are limited to, the length of your contract.
Satisfaction Guarantee (Money Back)
We aim to provide a website which is both functional and beautiful; if though for what ever reason you are not satisfied with our work you may request a refund of your first payment and cancellation of our contract, for this to be valid the following conditions must apply:
- Refund can only be requested at "Demo" stage, before domain name has been purchased - your consent will be sought before we purchase a domain, once consent has been given no refund can be requested.
- Refund can only be requested within 30 days of first website payment.
- Refund can only be requested if no changes to original demo have been requested or agreed by the client.
Unfortunately beyond the conditions set out above we cannot offer refunds for any of our design work; you are paying for our time spent creating an artwork, which we cannot regain, however we will do everything in our power to ensure that you are happy with the end result.
But where’s all the horrible small print?
We both agree that we’ll adhere to all relevant laws and regulations in relation to our activities under this contract and not cause the other to breach any relevant laws or regulations.
This contract stays in place and need not be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place.
Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of English and Welsh courts.
The dotted line
BY SUBMITTING WORK TO US YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET OUT IN THIS AGREEMENT.
CONTACT US
We are always available when you need us, get in touch with any questions regarding our terms and conditions, or anything else.www.littlebigvoyagers.comOur business is completely mobile, so on our travels; our working hours change all the time - rest assured no matter where we are in the world; if you drop us a message we will get back to you ASAP.01905 57 0194
"You can't change the world alone - you will need some help - and to truly get from your starting point to your destination takes friends, colleagues, the good will of strangers and a strong coxswain to guide them."